Kofax sent me a replacement scanner which was giving the same results tested in both Windows 7 and XP. I know this is an issue with Acrobat as I can use the VRS driver in different software and I’ll get the result image as expected. Sometimes they get lucky, sometimes not. As you pointed out, the first two bytes are ‘BM’, which would indicate the file is purporting to be a Windows bitmap. You’ve basically answered your own question:

Uploader: Nikasa
Date Added: 23 October 2016
File Size: 63.50 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 65245
Price: Free* [*Free Regsitration Required]

Monday, June 10, 2: I’ve packages an applications called “Xpress Scan” in appv 4.

HP ScanJet – Scanner driver and software support for Windows 10 | HP® Customer Support

If you are scanning directly to Acrobat, you are not using VRS at all. Does anyone know if this is a limitation of AppV? Stack Overflow works best with JavaScript enabled. The file is neither a Windows bitmap file nor is it in the documented Kofax Raster Format. I just get a dialogue box showing scanner not found and a button to rescan the bus. Is this a setting issue in Laserfiche? Thus, your file isn’t in Kofax Raster Format either.


VRS / Scanning Apps

Try scanning using Custom Scan: Please try again shortly. I really hope someone is able to help – I’m totally stuck and I’ve taain been though the Kofax customer support here in the UK.

Specs of the machine I’m using are below. Or do some auto detect options not pass through tdain Laserfiche? See your browser’s documentation for specific instructions.

Canon DR-G TWAIN Scaning – Laserfiche Answers

Please turn JavaScript back on and reload this page. Javascript is disabled in this browser. Although you can create multiple profiles, only seven profiles at a time will be visible in the [ Koffax way I’ve spent a lot longer on this than I’m prepared to. Shared Profiles — this option [ For these scanners, download the scanner software from www. For more information about scan software alternatives for Windows, go to Third-party scan software solutions.

Office Office Exchange Server.

ECMS Knowledgebase

Hello, Wether or not it is easy and straight forward to extract the driver from the installer depends on the vendor. The only way I have been able to get around this is by downloading and installing the trial version of Kofax Express. Good afternoon, This might be a longshot but I’m wondering if anyone has had experience of this before.


This can be beneficial to other community members reading the thread. This is based on customer demand and the continued evolution of technology standards.

It does not match my search. View Download Go to post Delete.

It seems that KOFAX has some kind of its own bitmap format which its header is different from normal bmp files: I think something is getting confused.

Been using Kofax Express all afternoon today and the images look great. You helped to increase the quality of our service.

Anyone had similar problems in the past? Have you attempted to check wether that is possible? Some scanners listed above and ScanJets that do not have scan software available from HP.